Your Property.
Our Mission.
We don't get paid unless we perform. And if we miss—we make it right. Most property managers make promises. We built guarantees.
You Don't Care About Our Doors.
You Care About Results.
How fast your property rents
How much income it produces
How quickly problems get solved
Whether you can trust the manager
So we made it simple. If we don't perform—you don't pay. If we miss—we fix it. No excuses. No runaround. No hiding behind fine print. Just accountability.
Why Our Guarantees Exist
Most property managers avoid guarantees because they can't control their operations, don't respond fast enough, don't track performance, or rely on volume instead of execution.
We built our entire operation differently. Our guarantees are not marketing—they are a reflection of how we operate daily.
Speed is tracked
Every response time, every vacancy day—measured and reported.
Leasing performance is measured
We know exactly how long it takes to fill every unit.
Communication is monitored
Calls, texts, emails—all tracked against our SLA.
Maintenance is managed aggressively
Issues don't linger. We resolve them fast.
We don't hope things go well.
We engineer them to.
That's why we're willing to put our fees on the line.
12 Guarantees That Protect Your Investment
Every guarantee is backed by real accountability. Expand each one to see the full conditions.
21-Day Leasing Guarantee
Vacancy kills returns. Every day your property sits empty is lost income. We guarantee that we will secure a qualified tenant within 21 days—or you receive 2 months of management fees free.
Tenant Placement Guarantee
If a tenant we place does not complete at least 12 months, we will replace the tenant at no additional leasing fee.
Results Guarantee
You don’t pay us until we perform. We do all the work up front: marketing, showings, screening, lease execution, and move-in coordination. No management fees are collected until a tenant is placed and rent is collected.
On-Time Rent Guarantee
If rent is paid on time, you get paid on time. We guarantee owner distributions by the 10th business day of the month. If we fail, your management fee is credited back to you.
Eviction Protection Guarantee
Evictions are rare—but when they happen, we handle it. We will manage and coordinate the eviction process and cover filing costs up to $1,000.
Pet Protection Guarantee
Pet-friendly homes perform better—and we make it safe. We provide up to $2,000 in pet damage protection beyond the security deposit.
Happiness Guarantee
If we’re not performing, you shouldn’t be stuck. You may cancel your agreement with 30 days’ notice.
Communication Guarantee
We operate on speed. Missed calls returned within 10 minutes (business hours). Text messages responded within 2 hours. Emails responded within 12 business hours. If we fail, you receive a management fee credit.
Money-Back Guarantee
If you are not satisfied within the first 60 days, we will refund all management fees collected.
Vendor Guarantee
All vendors hired through Mission will be licensed (when required by Utah law) and properly insured.
Compliance Guarantee
We help ensure your property meets Utah safety and habitability standards. If we miss a required item under our management responsibility, we will correct it and cover associated costs up to $500.
Easy Switch Guarantee
Switching property managers shouldn’t be painful. We handle the transition process, coordinate documents, tenants, and systems, and work to minimize disruption. In certain cases, we may assist in offsetting transition costs.
Questions about our guarantees?
We'll walk you through every detail — no pressure, no pitch.
Better Returns.
More Peace of Mind.
Faster Leasing
Less vacancy, more income from day one.
Better Tenants
Fewer problems, longer stays, less turnover.
Faster Communication
Fewer headaches. Real answers, fast.
Real Accountability
Not excuses—guaranteed performance.
We take on the risk—so you don't have to.
Anyone can say they care.
Very few tie their revenue to it.
Ready to Work With a Team That Actually Answers?
Schedule a call and we'll walk your property, your numbers, and exactly how these guarantees apply to you.
Get Started Today
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Local team in Orem, UT · No bots, real people